About Freeman & Co.
Director-level leader in account management and IT—helping teams scale systems, improve retention, and ship customer outcomes. I bring a pragmatic approach to AI adoption and change management.

Highlights: enterprise support leadership, revenue operations, CX, cybersecurity pragmatics, and coaching teams through acquisitions and rapid change.
- • Built and led account management orgs across multiple locations
- • Lean / Six Sigma mindset to reduce waste and boost flow
- • Technical fluency (networking, hardware/software triage)
- • Financial literacy (P&L, forecasting) and KPI design
- • Comfortable traveling throughout the U.S. for on‑site work
Full resume details can be integrated on request.