About Freeman & Co.

Director-level leader in account management and IT—helping teams scale systems, improve retention, and ship customer outcomes. I bring a pragmatic approach to AI adoption and change management.

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Highlights: enterprise support leadership, revenue operations, CX, cybersecurity pragmatics, and coaching teams through acquisitions and rapid change.
  • • Built and led account management orgs across multiple locations
  • • Lean / Six Sigma mindset to reduce waste and boost flow
  • • Technical fluency (networking, hardware/software triage)
  • • Financial literacy (P&L, forecasting) and KPI design
  • • Comfortable traveling throughout the U.S. for on‑site work

Full resume details can be integrated on request.