Services
Straightforward, hourly consulting at market rates. Clear scopes. Documented outcomes.
General Management Consulting
Org design, process mapping, operating cadence, KPIs.
Account Management & CX
Playbooks, renewals/expansion, executive comms, escalation handling.
Enterprise Support Leadership
Service design, L&D, analytics, vendor management, knowledge ops.
AI‑Augmented Operations
Workflow automation, prompt and policy design, change management.
IT & Cybersecurity Pragmatics
Incident triage, backup posture, practical controls and runbooks.
Workshops & Training
AM excellence, AI for ops, CX journey mapping.
How we work
- • Hourly at market rate; simple invoicing
- • Optional prepaid sprint packages (Stripe link ready)
- • Remote‑first with on‑site travel across the U.S.
- • Shared doc hub with decisions, owners, and next steps